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For Support Mail us :

arrownett@legisture.com

Service Helpline Call Us:

0502605505

Privacy Policy

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Privacy Policy


a. Data Collection
- Personal Information: Full name, contact details (phone number, email), identification documents, payment information.
- Usage Data: IP address, browsing behavior, and device information for website visitors.
- Transaction Data: Details of bids, purchases, and sales on the platform.

b. Data Usage
- To facilitate auction services (e.g., processing bids, managing payments).
- For customer support and communication.
- To ensure compliance with legal and regulatory requirements.
- Marketing purposes (only with user consent).

c. Data Sharing
- With third-party service providers for payment processing or delivery services.
- To law enforcement agencies if required by law.
- Aggregated and anonymized data for internal analysis or marketing.


d. Data Protection
- Use of secure servers, encryption, and firewalls.
- Regular monitoring of systems for vulnerabilities.
- Limited access to sensitive data.

e. User Rights
- Right to access, modify, or delete personal information.
- Right to opt out of marketing communications.
- Right to withdraw consent for data processing.

2. Operational Policies
The operational policies govern how the auction company conducts its business and interact with clients.

a. Auction Terms
- Participation requirements (e.g., registration, bidding eligibility).
- Payment policies (e.g., accepted methods, payment timelines).
- Item inspection and guarantee policies (e.g., warranties, "as is" sales).

b. Dispute Resolution
- Procedures for addressing disputes over bids or purchases.
- Arbitration or mediation clauses.

c. Refund and Return Policies
- Conditions under which refunds are granted.
- Timeframes for returns or cancellations.

d. Compliance with Local Laws
- Adherence to Ghana’s Data Protection Act, 2012 (Act 843), which governs personal data handling.
- Compliance with auction-specific regulations, including any licensing requirements.

3. Ethical Practices
- Prohibition of fraudulent activity or bidding practices (e.g., shill bidding).
- Transparency in describing items up for auction.
- Fair competition policies.

If you’re dealing with a specific auction company, request their official privacy and policy document or check their website for detailed terms. This will ensure you fully understand their practices before engaging in any transactions.

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